Exchange From Australia + New ZealandUpdated 13 hours ago
Start an Exchange: To start an exchange, click here.
Exchange Policy: Items purchased from this website at full price or with a discount of 15% or less, that are not marked as final sale, and that are in new and unworn condition with the tags and hygienic liners attached can be exchanged within 30 days of purchase! 💕 For sanitary reasons, please try on all swimwear over underwear!
Final Sale: Items marked as Final Sale are not eligible for return.
Exchange Costs: Our exchange process comes with a little fee!! 💕 A $5 AUD return shipping fee will be charged when setting up your exchange.
Exchange Shipping: We will begin preparing your new pieces for shipment when your return pieces are in transit back to us - you won't have to wait until your return reaches us for your new pieces to ship! 🥰 For Australia: All exchanges are shipped via Australia Post Express which offers delivery in 2-5 business days after your exchange ships. For New Zealand: All exchanges are shipped via DHL Standard which typically offers delivery in 5-12 business days once the package ships. PSA!! Business days do not include weekends or holidays. We are not able to offer Express shipping for exchanges at this time. 💞
Exchange Item Availability: When you set up your exchange through our portal, please note pieces you select to exchange cannot be held for you! A successful exchange is based on item availability at the time when your return package is in transit back to us and we are preparing to send your shiny new pieces! 👙 If the piece(s) you have requested to exchange for are out of stock, we will automatically email you a store credit for the item(s) so you can choose something new!
Exchange on Exchange: If you’ve exchanged an item and your exchange piece also does not fit, we can offer you a refund in store credit or a refund back to your original payment method. FYI!! We are not able to offer a second exchange. 💞