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ReturnUpdated 3 months ago

Start a Return:ย To start a return, clickย here.

Return Policy:ย Items purchased from our website at full price or with a discount of 15% or less, that are not marked as final sale, and that are in new and unworn condition with the tags and hygienic liners attached can be returned within 30 days of purchase for a refund to your original payment method or a store credit! ๐Ÿ’• For sanitary reasons, please try on all swimwear over underwear! ๐Ÿซถ๐Ÿผ

Final Sale:ย Items marked as Final Sale are not eligible for return unless your item is damaged upon receiving it or our pick and pack pixies have accidentally packed the incorrect item. Please contact our lovely customer care girlies atย [email protected] and we will try to organize a replacement of the item if possible! ๐Ÿ’ž

Return Cost:ย Our returns process comes with a little fee!! ๐Ÿ’• A $10 AUD return shipping fee will be deducted from your refund if you choose to return for a refund to your original payment method! FYI: The cost of shipping on your order is non-refundable! ๐Ÿซถ

Refund Processing:ย Once our amazing returns girlies receive and approve your returned items, your refund will be processed back to your original payment method within 10-14 business days! Once you receive your refund notification, please allow an additional 5-10 business days for your bank to post the refund to your account! ๐Ÿ’ธ

For information on refunds processed to Afterpay, clickย here.

For information on refunds processed to Klarna, click here.

Split Payment Refunds: If a purchase is completed using a gift card and another method of payment, when a refund is processed, the refund is applied to the gift card first, until it reaches the full amount available for refund. Then rest of the refund is applied to the other payment methods.

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