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How do I get an instant refund or exchange?Updated 10 days ago

We know you want your refunds and exchange pieces fast! So we are pleased to share that we now offer INSTANT Refunds and INSTANT Exchanges! ️

Please note! ✏️👇🏾

  • To start an Instant Return please click here!
  • Exchange orders will be processed and shipped straight away. For Australia this is via Australia Post Express and for New Zealand this is via Standard Shipping- this means no more waiting for your return package to be in transit back to us before your new pieces ship!! 🥳
  • For Instant Returns, there will be an authorisation hold on your credit card to secure your instant return/exchange!
  • You’ll then have 14 days to return your package to us! If it isn’t in transit back to us within 14 days, your credit card will be charged for the full amount of your new pieces - so be sure to get your pieces mailed back in under 14 days!
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